QUESTIONS AND ANSWERS

Here we have collected answers to our most common questions and answers. Please contact us if you are wondering about info@elobina.com

ORDERING


1 meter fabric or 1 product.

No, because we produce digital, no start fees are added. However, we recommend testing 1 meter of fabric or 1 product before you enter larger amounts.

Our pigmented fabrics are produced in 2-3 weeks while reactive fabrics take 5-7 weeks depending on the type of fabric. All our products are crafted in Malmö and the sewing usually takes about 1 week from the fabrication of the fabric.

As a company you can order from us. We always have the VAT specified on our order confirmation, delivery notes and receipts. We offer invoice via external payment service, where you can choose different credit times, but at least 14 days. You enter the company’s organization number instead of your social security number at the time of purchase.

JPG, TIFF, PNG, GIF
200dpi, we convert all files to 200dpi. If your file is larger than 200 dpi, the pattern will grow. For example. At 300 dpi, the pattern is 1.5 times larger. If you have a small file, the pattern will instead be smaller.
Tiff files remain unchanged in size.

Yes, our design studio can help with files.
The cost is 625sec / hour.

Yes, it works well, save your scanned image to jpg and upload it on elobina.

We use PayPal and Stripe.

First confirm purchase – then choose payment method.


FABRICS


The fabric prices include both fabric and print. Only shipping is added. All prices include VAT.

We state the actual print width you get. The width of the fabric / fabric may vary.

If you want to print several meters of fabric, choose the number after you design the fabric. You can also change the number of meters in the shopping cart.

Maximum raport height (ie the maximum height of your pattern or image is 1 meter). If you have a higher pattern, you can choose a 2 or 3 meter fabric panel instead. Or contact us at info@elobina.com or phone +46 (0) 793 41 65 93 and we will assist you.

Yes, you can basically add an unlimited amount of one meter of fabric. However, we recommend 4-6 times to make a relevant assessment.

Under each fabric on the page is a short description of the fabric as well as what it is suitable for. Here you will also find a table with a rough classification of our fabrics.
In our editor we have also chosen according to product the fabrics that are most suitable for that particular product.
Feel free to contact us, email info@elobina.com or call +46 (0) 793 41 65 93. We always recommend that you try out, ordering our fabric samples is a good start.

Prices vary according to fabric and printing method. The price includes fabric + print + production.
VAT is included, only shipping is added.
When ordering at least 10 meters of fabric, you get a quantity discount. Ask for discount code at info@elobina.com. Below you can see the 1 meter price of our fabrics.

A report is your pattern. This pattern is repeated continuously depending on how many meters you order and how big your report is. The highest possible report height is one meter.

We can produce most types of fabrics, click on the link to see our fabrics on the page.
Contact us if you want to print a fabric that is not available here.

DELIVERIES

International shipping fee is 12 euros within EU and 25 euros outside EU.The shipping fee depends on the destination country.


Since our products are custom made for you, we can not receive returns.
If something is wrong with the product, please contact us within 10 days of delivery. If it is an injury or obvious manufacturing defect, we will make a new product without any additional charge. We have quality control and will do everything for you to be as satisfied as possible with your order.


No, generally not. Immediately after ordering, it will end up in a production queue. However, you can contact us immediately after ordering if you notice any errors, and we will try to fix it in the best way.


If transport damage has occurred on your ordered products, please contact the responsible carrier first, they will replace you. Remember to document with pictures.

PRODUCTION METHODS


Textile digital printing does not require templates to be made. Via the digital files it is possible to produce exactly the number of each pattern that is requested. The consumption of electricity, water and chemicals is minimal, depending on fabric and production methods, about 70-90% less use compared with analog production. The biggest gain, however, is that production is in line with demand, that is, only what is requested is produced. The modern, environmentally friendly and smart way to produce.

At pigment print, the color is printed on the surface of the fabric. At reactive print, the colors are pressed into the fabric’s fibers. Corresponding synthetic technology is called dispersion and is used, for example, on polyester.

Yes, otherwise we will not work with them. We produce in Northern Europe, under modern and good conditions for the staff.

 

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