Hjälp - elobina.se

If you have any questions about the shop or products please contact us at elobinauk@elobina.com
or call James on +44 (0) 7976 517 857

You can also write a message to us on our Facebook account  elobina.co.uk

Below are some FAQs, but please do get in touch if you need any more information.

Postage is £5 for all orders within the UK.

File preparation

Our editor processes the files in 200 dpi, which means that if your file is bigger the pattern will me somewhat enlarged.  If you want the exact file to be printed without using the editor, please upload it as a tiff (the tiff can be up to 300 dpi). We print in RGB 8-bit colour mode so if possible you should work in that colour space.

Inks

There are two ink technologies available for digitally printing onto natural fibers: pigment inks and reactive dyes.  We offer both!

Pigment production uses less energy and waste water so is super friendly to the environment.  In pigment printing, the inks effectively sit on top of the fibers, but in cottons its not noticeable to the touch.  The inks are fixed to the fibers buy baking.  Pigment inks give a very strong light fastness.  They have in the past a reputation for weaker colour than reactive dyes, but the technology is improving all the time and our latest inks are very close in comparison.

For reactive production we use non-toxic water based dyes that are approved by GOTS.   In reactive printing, the inks ‘react’ when steamed with the fabric, and the fibers are dyed right through.  Our reactive fabrics are printed, steamed and laundered in the same production line reducing as much as possible the energy and water consumption.  Because they are steamed and laundered as part of the finishing the reactive dyes have a good colour fastness when washing.  Reactive dyes are better for finer fabrics like silk as they are less prone to bleeding than pigments.

For our polyester based fabrics we use disperse dyes.  These give a good strong colour and have an excellent wash fastness.

See our blog post for more.

Colour

Our printers are set up by industry experts and use advanced software to translate colours from files to fabric, normally doing a very good job of getting the colour you want. But colour is complex – different sets of eyes can interpret colours differently. Also bear in mind that colours can look different on screen to real life. Colours will also come out differently on different fabrics. If specific colour is very important we recommend you order one of our simple colour guides which you can use to see how your colours might come out, or better still a sample swatch of your design. We do offer a colour matching service: you’ll need to send us hard copies of the colour(s) you want – please contact us to discuss.

Fabric Care

Please see the individual care instructions for each fabric.

 

 

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